Syndrax

Terms and conditions of use

1. Introduction

Welcome to Syndrax, an online service provided by Syndrax, a company registered in Paris ("the Company", "we", "our", "us")! By using our service, you agree to these Terms of Use and Sale ("Terms", "Terms of Use").



Please read these Terms carefully, as they govern your use of our website located at syndrax.com ("the Site") and our AI-assisted video creation SaaS service.



2. Subscriptions

2.1. Subscriptions

Syndrax offers subscriptions to access its AI-assisted video creation features. Specific details of each subscription, including prices and duration, are available on our Site.


2.2. Payments

When you subscribe to a subscription, you must provide payment information, such as your credit card number, credit card expiration date, billing address, and shipping information. By providing this information, you confirm that you have the legal right to use the credit card(s) or other payment methods you use.


2.3. Automatic Renewal

Syndrax subscriptions are billed periodically according to a defined billing period, either weekly, monthly, or annually, depending on the subscription plan you choose at the time of purchase. At the end of each billing period, your subscription will automatically renew under the same conditions unless you decide to cancel it.


2.4. Cancellation

You can cancel your subscription at any time by accessing your online account management or contacting our customer service. Once canceled, your subscription will end at the end of the current billing period, and no refund will be granted for the remaining period.



3. Use of Artificial Intelligence

Syndrax uses artificial intelligence technologies to facilitate video creation. You agree that the use of these technologies may generate variable results and that the quality of the created videos will depend on the data you provide and the parameters you set. We cannot guarantee specific results.



4. No Refund Policy

All purchases of weekly, monthly, and annual subscriptions are non-refundable. Once your subscription is billed, no refund will be granted, regardless of the reason for the cancellation.



5. Communications

By creating an account on our service, you agree to receive newsletters, marketing or promotional information, and other information we may send. You can opt out of receiving these communications by following the unsubscribe link or contacting us at [email protected].



6. Intellectual Property

Our service, including its original content, features, and technology, remains the exclusive property of Syndrax and its licensors. It is protected by copyright laws and foreign trademark laws. You may not use our trademarks or trade dress without our prior written consent.



7. Prohibited Use

You agree to use our service legally and in accordance with these Terms. You specifically agree not to:

  • (a) Violate any applicable national or international law.
  • (b) Expose minors to inappropriate or harmful content in any way.
  • (c) Send unsolicited advertising messages (spam) or any other type of solicitation.
  • (d) Impersonate the Company, any of our employees, another user, or any other person or entity.
  • (e) Infringe the rights of others or engage in illegal, threatening, fraudulent, or harmful activities.
  • (f) Disrupt the proper functioning of the service or cause harm to the Company or other users.
  • (g) Use devices or software to interfere with the service.
  • (h) Introduce viruses, trojans, or any other malicious material.
  • (i) Attempt to gain unauthorized access to the service or interfere with its operation.


8. Limitation of Liability

We cannot guarantee the continuous and uninterrupted availability of our service. We reserve the right to suspend or terminate your access to our service at any time and for any reason, without notice.



9. Changes to the Terms

We reserve the right to modify these Terms of Use and Sale at any time. Changes will take effect upon their publication on our Site. It is your responsibility to regularly review these Terms to be aware of updates. By continuing to use our service after any modification, you accept the modified Terms.



10. Governing Law

These Terms of Use and Sale are governed by the applicable laws in France. Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the courts of Paris.



By using our service, you agree to these Terms of Use and Sale in their entirety. If you do not agree to these Terms, please do not use our service.


For any questions or concerns regarding these Terms of Use and Sale, please contact us at [email protected].


Last updated: 04/07/2024